Hart Care has owned the care home since November 2010, when they purchased what was Ravenscroft Care Home. The owners since 2010 are Richard and Stephen Hart who have over 25 years of experience running successful care homes.
What we’ve done since CQC visited
We were very disappointed following our CQC inspection of August 2020. The outcome falls very far short of what we should be delivering for our residents, and we apologise unreservedly to our residents and their relatives.
From the time we became aware of the issues and concerns raised by CQC, we have set about trying to resolve these issues as quickly as possible. Please click on the links below. These provide you with information about the positive changes we're making for the wellbeing and safety of our residents: